At CONSULTAC LLC (https://consultac.store/), customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
We accept returns within 30 days after you receive your item. To be eligible for a return:
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Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
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You will need the receipt or proof of purchase.
To initiate a return, please contact us at ROUCOWERLIN@outlook.com. Items sent back to us without first requesting a return will not be accepted.
2. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
3. Damaged or Incorrect Items
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
4. Return Shipping Costs
Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged or defective.
5. Contact Support
For any return/refund questions, please contact us at:
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Company Name: CONSULTAC LLC
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Email: ROUCOWERLIN@outlook.com
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Return Address: 4355 Willow Pond Road, Unit C, West Palm Beach, FL 33417, United States